Eric Lapointe

Three areas of expertise, one philosophy.

What I do
DutyFreeOps The management system I built to run my own shop. Duty Free Shop Owner of a duty-free shop at the Canada–US border, in the Beauce region. Web Design Custom website design under the Net.Créative banner.
problem solving problem solving
Reason number 1 Over 30 years in retail and building DutyFreeOps, my own management system: I understand what a business really needs, not just the technology.
Reason number 2 Your project is handled from start to finish by one person, with no subcontractors: you always know who to talk to, and nothing gets lost along the way.
Reason number 3 I work remotely, at your pace: we communicate by email or phone, with no unnecessary travel or meetings.
Reason number 4 You'll have peace of mind knowing your website and database are hosted in Canada, with Canadian Web Hosting.
Reason number 5 My support doesn't stop at delivery: you can reach me by phone anytime, and you'll speak directly with the person who built your site.
01
It was during the COVID-19 pandemic, while working as store manager at Boutique Hors Taxes de la Beauce Inc., that I started developing my programming skills — first to solve my own problems, then out of genuine passion.
02
Now the owner of the shop, I went on to build DutyFreeOps, the system that runs all of its operations: products, pricing, promotions, suppliers, HR and reporting. A project born from a real need, built on more than 30 years of retail experience.
03
That same passion also leads me to design websites under the Net.Créative banner, for businesses that, like mine, want a solution built around their real needs instead of a generic template.
04
Whether it's a software project or a website, my approach stays the same: listen, understand, then build a tool that actually serves its purpose. I'd be glad to talk it over with you.
Eric Lapointe
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